Shipping And Delivery
How Much Is Shipping?
Shipping is a flat 5 SGD per order within Singapore. Same day local delivery (Singapore) is available for 25 SGD. For international orders, shipping costs vary depending on the destination country and will be calculated at checkout.
Where Do You Ship To?
We ship worldwide.
How Long Would It Take For Me To Receive My Items?
Under Standard Singapore Shipping, your item will take 2-5 working days to arrive. Orders are fulfilled on the same day if placed before 9AM SGT. For all international orders, please allow 7 to 21 days for delivery, depending on your location. Orders are typically fulfilled within 1-2 business days of placement.
Is Same-Day Shipping Available?
If you place your order before 12PM SGT, we can pack and ship your item out on the same day, provided it’s before 7PM SGT. Same day shipping is available at $25 per order and will be shipped out between 1PM to 7PM SGT. Same-day shipping does not apply on weekends and public holidays.
Can I Track My Order?
Yes, once your order has been fulfilled and shipped, you will receive an email with a tracking link to monitor the progress of your delivery.
What Is The Typical Timeframe For Backordered Items?
You can find the estimated dispatch period on our product page. Please be aware that this estimate is subject to change due to factors like shipping delays, so it’s best to consider it as an approximation rather than a guarantee.
Can I Receive Available Items Immediately If I Order Alongside A Backordered Item?
If an item in your order is on backorder, we’ll ship out the remaining items that are in stock first. Once the backorder item is ready for dispatch, we’ll send it out separately.
Can I Choose When To Receive My Order?
Unfortunately, our standard flat shipping option does not allow for selecting specific delivery dates or times. However, we offer direct courier services on weekdays between 10AM and 7PM, excluding public holidays. Please note that this service incurs additional charges depending on the item, delivery time, and distance to your address. These costs typically range from $15 to $30.
Is It Possible To Pick Up My Order Directly From Your Store?
Yes, you can use the self-pickup method at checkout. You'll receive an email once the order is ready for pickup. Please contact us to make the arrangements as our staff may not be around to serve you on arrival.